Retro Rewards Terms & Conditions

Please see below our Retro Rewards Terms & Conditions.

If you have any questions regarding the below Terms & Conditions please do not hesitate to contact us

Retro Rewards Terms & Conditions

By participating in the Retro Rewards program, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern IPP’s relationship with you in relation to our Retro Rewards program. 


IPP/We/Us” means Independent Power Purchasing who’s registered office is 62 The Street, Rustington, West Sussex, BN16 3NR, Company Registration No. 08689299 its related entities and its authorised representatives.

IPP Retro Rewards/Retro Rewards/Rewards Program” means the rewards program operated by IPP providing Members with access to Rewards in accordance with these Member Terms and Conditions.

Member Terms and Conditions” means these terms and conditions as amended from time to time.

Existing Member” means individuals/companies who are automatically signed up to the IPP Rewards Program from their first order prior to 01/01/20 and have met with criteria set out in the Tier 1 Rewards in their current or previous 12 month spend balance.

New Member” means individuals/companies who opt in to the IPP Rewards Program after 01/01/20.

Member” means either a New or Existing Member enrolled in to the IPP Rewards Program.

Opt-In” means those members invited to join the Rewards Program and have agreed to do so by completing an on-line form or stating their express wish to do so by email to the IPP Service team to (after 01/01/20).

Effective Date/Join Date” means the date a Member joins the IPP Retro Rewards (this will usually be the date of a members first order).

Member Emails” means emails that are sent from IPP to a Member including emails about the individual’s membership, the IPP Rewards, special offers, discounts, competitions and events.

Member Profile” means the personal details of the Member.

Rewards” means rewards or other benefits given to Members as a consequence of purchasing behaviours, incentives and/or promotions and includes Retro Rewards.

Anniversary” means 12 months from a Member’s Join Date and annually thereafter.

Membership Period” means 12 months from a members Join Date or Anniversary Date.

12 Month Spend Balance/Spend Balance” means a Member’s net cumulative spend (i.e. after all discounts, returns etc. have been applied) on Valid Purchases in the membership period. For example, a Member’s 12 month Spend Balance as at the period 1 April 2018 will be their cumulative spend on Valid Purchases during the period from 1 April 2017 to 31 March 2018 at 23:59:59. Any transactions outside of the membership period will not be counted towards Retro rewards total. 12 Month Spend Balance is calculated in GBP.

Technical Issues” means the technical malfunction of any telephone network, connection or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any web site or intranet site.

Valid Purchases” means all net purchases against Foodservice and Catering Equipment made under IPP Terms. IPP determines what will not be eligible towards earning Rewards. Any purchases which are returned for a refund or remain unpaid will not constitute Valid Purchases.

Website” refers to the IPP website where details of the IPP Rewards Program (including the most up to date Terms and Conditions) can be found.

Supply Partner” refers to the supplier of goods and/or services that IPP have bespoke terms with.

Quarter” refers to one of the following dates 1st Jan to 31st March, 1st April to 30th June, 1st July to 30th September or 1st October to 31st December inclusive, the four quarters make one year.

IMT or UDM members” refers to pricing terms set by our supply partners.

Net” is the total amount of sales excluding promotional items and VAT if applicable



Earning Retro Rewards

Tiers & Associated Rewards

Redemption of Retro Rewards

Thank You!

Your application for retro rewards has been received and will now be reviewed.

We aim to be in touch within 48hrs (although in busy times this may be longer).

You will receive a confirmation email from retro.rewards add us to your address book to avoid our emails ending up in your spam box.