Frequently Asked Questions

On this page we’ve tried to answer all of the frequently asked questions (and some that aren’t so frequent!).

If you can’t find an answer to your question on this page please get in touch by phone or email.

IPP are a purchasing solution to any business. We compare your invoices to the prices we have obtained through our long term relationships with suppliers and manufacturers and help you to save money.

Our long term relationships with suppliers and manufactures mean we have access to over 100,000 quality products, and our collective purchasing power ensures that you get industry leading prices.

Our service is completely free! Yes, that’s right we do not charge our members, in fact through our Retro Rewards Scheme you can earn money from your purchases.

You could, but our negotiated Supplier terms are based upon our spending power, which means we are able to pass these savings on to you. Unfortunately you won’t be able to obtain our level of discount directly.

This depends on how much you spend; the more you purchase through IPP the more you will save. We’ll compare your current prices so you can see exactly how much you can save. Our Retro Rewards Scheme where you can earn money on your spend can also boost your saving.

Our comparisons are cost and obligation free. In fact we are confident that once we do a full comparison against your existing supplier we will be able to save you money.

Once you have given us your go-ahead there will be an account form to complete, in most cases you will be able to take advantage of our pricing the following week.

Not always, we work with industry leading companies, however we will advise you of our recommendations when we complete a comparison.

It is our job to make any changes as seamless as possible, we have lots of experience in doing this, so we do not anticipate any issues, however if you do experience any teething problems we will work quickly to get things resolved.

This is a possibility however we will work with you and any suppliers to make sure everyone is happy with delivery days.

You can place an order directly with the supplier, either by phone, email, fax or through their online ordering site, alternatively you can contact our Telesales department directly.

Depending upon the supplier, it can be as little as a £1.

Of course you can, however where there is not a direct match we will find the closest product and ensure you are happy with the alternative. The only difference you should notice is the savings.

You pay the supplier direct. During the account opening process we can look at credit terms subject to meeting the suppliers criteria.

Absolutely! Our suppliers are fully vetted to ensure that they are compliant to all relevant standards. We also hold extensive product information and accreditation details on all the products supplied to you.